THE PRODUCT WARRANTY BEGINS FROM THE DATE OF PURCHASE.
– A prerequisite for warranty validation is the preservation and presentation of the original accompanying authenticity document, along with the proof of purchase (invoice, receipt).
– Warranty coverage is applicable only if the product is installed by a certified plumber.
– Modea mixer taps are backed by a 10-year warranty on the body, 5 years on the mechanism, and 2 years for other components.
– Should there be any malfunction or damage, kindly reach out to the purchasing store, providing a detailed description of the issue.
– In the case of a manufacturing defect, we will conduct either repair or replacement of the product.
– Please note that the warranty does not encompass the cost of replacement labor or damages resulting from manufacturing defects.
WARRANTY INVALIDATED UNDER THESE CONDITIONS
– Use of unsuitable cleaning products and agents, including alcohol, solvents, corrosive substances, strong detergents, and rough fabrics or sponges.
– Incorrect installation or alterations to the original product.
– Damage resulting from mishandling or vandalism.
– Incidents caused by external factors, such as freezing.
– Normal wear and tear resulting from regular use.
– Wear and tear from the formation of salts due to high water hardness.
– Damage from high water pressure in the plumbing network.
CRUCIAL ADVICE
To ensure the longevity of your faucet and its components:
– Consider installing a central supply filter to prevent the ingress of foreign particles.
– Before installation, meticulously clean the pipes to eliminate any potential residue that may harm the ceramic disc.
– For convenient maintenance, add isolation valves before the faucet inlets.
– Maintain smooth water flow by regularly cleaning the outlet filter. Unscrew counterclockwise, rinse thoroughly with running water, and reassemble the rubber seal and outlet filter.
– Use a soft, damp cloth with a gentle cleaner for faucet cleaning.
– If the product will be unused for an extended period, it’s advisable to shut off the water supply.
– For optimal performance and durability, utilize genuine Modea and Viospiral spare parts.